IT support for exchanges is too complex
Too many technologies, too many flows, too many specialists, it's just too much!
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Too many consoles
Each tool installation exposes its own console.
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Too many editors
Each editor offers its own functionalities. Navigation and philosophy are very different between them.
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Too many technologies
Between Web services, WebServices, API services, messages, streaming, not to mention the timeless file, there are too many technologies to manage.
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Low documentation
Intermediations are known to be poorly documented. Support is therefore very difficult.
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No repository
Support can only be effective with up-to-date repositories. It is essential to answer the questions: What? When? How?
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Too much volume
With unit message transport technologies, the volume of exchanges has exploded. It is necessary to sort through to identify malfunctions.
